Stripe Fulfillment Policy
Business Name: Hajime Ueno / Premium Life Design Association
Nature of Business: Coaching, Consulting, Online Courses (Digital Products & Services)
At Premium Life Design Association, we provide digital products and consultation services to support personal and professional growth. Our offerings include online courses, downloadable materials (PDFs, worksheets, guides), pre-recorded videos, and live group consultations.
Delivery of Products and Services
All products are delivered electronically upon successful payment:
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Access details are sent via email within 24 hours.
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Downloadable content is provided via a secure link or member portal.
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Group consultations are scheduled events; details are sent via email before each session.
We do not ship any physical goods.
Access & Support
If you do not receive your access email or experience issues, please contact us at ueno@hajimeueno.com.
We typically respond within 1 business day.
Refund & Cancellation Policy
All Sales Are Final
Due to the digital nature of our products and services, all sales are final and non-refundable. This includes:
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Online course access
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Downloadable materials (e.g., PDFs, videos)
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Group consultations and coaching programs
Once access is granted, we do not offer refunds, cancellations, or exchanges.
Exceptions (If Applicable)
If you believe you were charged in error or are unable to access your purchase due to technical issues, please contact us at ueno@hajimeueno.com within 7 days of your order. We will review the situation and do our best to assist.
Customer Responsibility
By completing your purchase, you agree to this policy. Please review product descriptions carefully and contact us with any questions before purchasing.